1. Check your warranty card. Your London Fog umbrella came with a warranty card that outlines the terms and conditions of the warranty. Make sure to read this card carefully before submitting your warranty claim.
2. Gather the necessary materials. You will need to provide the following items when you submit your warranty claim:
* The original receipt for your London Fog umbrella
* The umbrella itself
* The warranty card
3. Contact London Fog customer service. You can contact London Fog customer service by phone, email, or mail. The contact information is listed on the warranty card.
4. Explain your problem. When you contact London Fog customer service, explain the problem you are having with your umbrella. Be sure to provide the model number and serial number of the umbrella, if applicable.
5. Send in your claim. Once you have spoken with a London Fog customer service representative, you will need to send in your warranty claim. You can send the claim by mail or email.
6. Wait for your replacement umbrella. Once London Fog has received your warranty claim, they will send you a replacement umbrella. The replacement umbrella will be shipped to the address you provided on your warranty card.
Please note: The warranty on your London Fog umbrella may not cover damage caused by normal wear and tear, accidents, or improper use. Be sure to read the warranty card carefully before submitting your claim.