How to Check Your Credit Balance on Belgium's Mobistar (Now Orange)

Quick Methods for Mobistar/Orange Belgium Prepaid Users

Since Mobistar rebranded to Orange Belgium in 2016, the USSD codes and short numbers remain the same. Here are the fastest ways to check your prepaid credit balance.

Method 1: USSD Code (Instant On-Screen)

Dial *123# and press the call button. Your current balance appears instantly on the screen—no SMS wait, no data needed.

Method 2: SMS Query

Send a text with the word SOLDE to 1919. You'll receive an SMS reply with your remaining credit.

Method 3: Online Account (My Orange)

1. Visit orange.be or open the My Orange app.
2. Log in with your username/password or register if first time.
3. Navigate to My Account → Balance for detailed usage and credit.

Method 4: Customer Service

Call 1907 (free from your Orange mobile) for automated balance info or to speak with an agent.

Pro Tips

• USSD works even with zero credit and no data roaming.
• Set a calendar reminder to top up before expiry—Belgian prepaid credit typically expires after 6–12 months of inactivity.
• For postpaid plans, the My Orange app shows real-time usage against your monthly allowance.

Note: Orange Belgium acquired Mobistar in 2016; all legacy codes remain functional.