Step 1: Prepare the following:
- Your NatWest debit card and PIN.
- A valid photo ID (passport, driver's license, or national ID card).
- Any checks or direct debits associated with your account (to be canceled or updated).
- Evidence of your new bank account details (if you're transferring funds to another bank).
Step 2: Visit the NatWest 65 Aldwych branch:
- Locate the NatWest branch at 65 Aldwych, London, WC2B 4HN.
- Enter the branch and take a queue ticket for "Account Services" or "General Banking."
Step 3: Speak with a customer service representative:
- When your turn is called, approach the customer service desk and explain your intention to close your bank account.
- Present your debit card, PIN, and photo ID for verification.
Step 4: Complete the account closure form:
- The representative will provide you with an account closure form. Fill out the form accurately, ensuring all details are correct.
- Double-check that your name, account number, and signature match your bank records.
Step 5: Update direct debits and standing orders:
- Inform the representative about any direct debits or standing orders associated with your account. They will assist you in canceling or transferring these to your new bank account.
Step 6: Transfer remaining funds:
- If there are any remaining funds in your NatWest account, decide how you want to withdraw or transfer them. You may choose to:
- Transfer the funds to your new bank account.
- Receive a cashier's check or banker's draft for the full balance.
- Withdraw the funds in cash (available up to a specific limit).
Step 7: Receive confirmation:
- Once the account closure process is complete, the representative will issue a written confirmation. Ensure that you keep this document as proof of account closure.
Step 8: Return bank cards:
- Cut your NatWest debit card into pieces and return any other associated cards (e.g., credit card) to the representative.
Step 9: Update financial records:
- Update your financial records to reflect the account closure, including any automatic payments or recurring transactions.
Step 10: Follow up:
- Monitor your account for a few weeks to ensure that all direct debits and standing orders have been properly canceled or transferred.
- If you notice any discrepancies or unauthorized transactions, contact NatWest customer service immediately.