How to Close Your NatWest Bank Account at the 65 Aldwych Branch in London

Closing a bank account requires careful preparation and a visit to your local branch. If you bank with NatWest at their 65 Aldwych location in London, here's a clear, step-by-step guide to help you through the process smoothly.

Before You Go: Gather Your Documents

Save time by collecting everything you'll need before heading to the branch:

• Your NatWest debit card and PIN – essential for identity verification
• Valid photo ID – passport, UK driving licence, or national identity card
• Details of any direct debits or standing orders – you'll need to cancel or transfer these
• New bank account details – if you're moving funds to another bank
• Any unused cheques – these will need to be cancelled

Step-by-Step Process at the Branch

1. Visit the Branch

Go to NatWest, 65 Aldwych, London WC2B 4HN. Upon entering, take a queue ticket for "Account Services" or "General Banking."

2. Speak with a Customer Service Representative

When called, explain you want to close your account. Present your debit card, PIN, and photo ID for verification.

3. Complete the Account Closure Form

The representative will provide a closure form. Fill it out carefully – double-check that your name, account number, and signature match bank records exactly.

4. Handle Direct Debits and Standing Orders

Inform the representative about any recurring payments. They'll help you cancel or transfer these to your new account.

5. Transfer Remaining Funds

Choose how to receive your balance:

• Electronic transfer to your new bank account
• Cashier's check or banker's draft
• Cash withdrawal (subject to daily limits)

6. Receive Written Confirmation

Once processed, you'll receive a written confirmation of closure. Keep this document as proof.

7. Return Your Cards

Cut your debit card into pieces and hand over any other associated cards (credit cards, etc.) to the representative.

After Your Visit

• Update your financial records to reflect the closure
• Monitor your old account for a few weeks to ensure all direct debits are properly cancelled
• Contact NatWest immediately if you spot any discrepancies or unauthorized transactions

Pro tip: Allow extra time for the appointment – account closures can take 30-60 minutes depending on complexity.