Wanderlust World Wanderlust World Residents and businesses in Ottawa receive natural gas distribution services from a handful of regulated utilities. Below are the primary providers, each with their service territory and contact information.
The largest natural gas utility in Ontario, formed from the 2019 merger of Enbridge Gas Distribution and Union Gas. Enbridge serves the majority of Ottawa’s urban and suburban neighborhoods.
While primarily a social housing provider, OCHC operates district heating and gas distribution for its own portfolio of affordable-housing properties across the city.
Note: Veridian merged with Whitby Hydro in 2019 to form Elexicon Energy. Their service area abuts Ottawa’s eastern fringe; some peri-urban customers may fall under their territory.
In Ontario, the physical distribution utility is determined by geography—you cannot “shop” for a different pipe network. However, you can choose your gas commodity supplier (marketer) for the gas itself, while the local utility delivers it. The Ontario Energy Board licenses all marketers.
Start with Enbridge Gas for most Ottawa addresses. Have your municipal address and a government-issued ID ready when opening an account.