* Safety First: JPS operates with a strong safety culture, emphasizing risk management policies, procedures, and training to protect employees and the communities it operates in.
* Integrity and Transparency: Upholding the highest ethical standards, integrity, and transparency is crucial for JPS employees in their daily operations and interactions.
* Customer-Centricity: JPS places its customers at the heart of its operations. Meeting customers' needs, providing excellent service, and continuously improving customer satisfaction are fundamental norms.
* Respect for Diversity: Jamaica Public Service cultivates an inclusive work environment that values diversity, equity, and equal opportunities for employees of all backgrounds and characteristics.
* Collaboration and Teamwork: Collaborating across departments and teams to ensure effective outcomes and efficient processes aligns with JPS company norms.
* Professionalism: Maintaining professionalism in the workplace, communication, and conduct is expected of all employees to create a harmonious work environment.
* Open Communication: An open and transparent line of communication between management and staff is encouraged, and employees are empowered to voice concerns and ideas.
* Continuous Improvement: Striving for continuous improvement and seeking opportunities for innovation is a significant principle at JPS to keep pace with the evolving environment.
* Quality of Service: JPS emphasizes delivering quality service and excellence in all aspects of its operations, consistently striving to exceed customer expectations.