DEWA Dubai Office Locations & Hours (Complete List)

Dubai Electricity & Water Authority (DEWA) operates multiple customer touchpoints:

Customer Happiness Centre (HQ)

Ground Floor, DEWA HQ, Mohammed bin Rashid Blvd | Sat–Thu 8am–8pm

Branch Offices

• Al Fahidi: Al Fahidi Commercial Centre, Mankhool Rd | Sat–Thu 8:30am–2:30pm
• Bur Dubai: Burjaman Tower, Sheikh Khalifa bin Zayed Rd | Sat–Thu 8am–8pm
• Al Satwa: Opposite Satwa Roundabout | Sat–Thu 8:30am–2:30pm
• Deira: Deira City Centre, Level 1, Shop 1100 | Sat–Thu 10am–10pm, Fri 2pm–10pm
• Al Qusais: Opposite Carrefour Hypermarket | Sat–Thu 8am–8pm
• Al Twar: Al Twar Centre, Sheikh Khalifa bin Zayed Rd | Sat–Thu 8am–8pm
• Hatta: Hatta Fort | Mon–Fri 9am–2pm

Remote Offices

• Dubai Municipality: Ground Floor, Customer Happiness Center, DM Main Bldg | Sun–Thu 8am–2pm
• Dubai Police: Sheikh Abdullah bin Humaid Al Maktoum Station, Bur Dubai | Sun–Thu 9am–2pm

Mall Kiosks

• Dubai Mall: Level 2, near KidZania | Sat–Wed 10am–12pm, Thu–Fri 2pm–10pm
• Mall of the Emirates: Level 1, near Debenhams | Sat–Wed 12pm–8pm, Thu–Fri 1pm–9pm

Verify hours before visiting; they may change during Ramadan or holidays.