The council's main goal is to ensure that consumers have a strong voice in the marketplace and are protected from unfair practices. The council does this by:
* Conducting research and publishing reports on consumer issues.
* Lobbying the government and other decision-makers on behalf of consumers.
* Providing advice and information to consumers on a wide range of topics, including:
* Consumer rights and responsibilities
* Financial management
* Energy efficiency
* Food safety
* Health and safety
* Housing
* Telecommunications
* Transportation
The council also operates a complaints service, which allows consumers to lodge complaints about products or services they have received. The council then investigates these complaints and takes action where necessary to resolve them.
The National Consumer Council is a valuable resource for consumers in the United Kingdom. It provides a range of services and information that helps consumers make informed choices and protect their rights.