Social Responsibility of UK High Street Retailers

Major UK high street chains show progress but face ongoing challenges:

  • Primark: Strong CSR strategy, ethical sourcing, worker initiatives; criticized for transparency gaps and slow action on forced labor.
  • Next: Comprehensive CSR, reduced carbon footprint, worker programs; criticized for synthetic materials and higher prices.
  • Marks & Spencer: Long-standing CSR leadership, environmental gains, worker rights; criticized for high prices and slow supply-chain reform.

Overall: Retailers are improving on ethics, sustainability, and labor rights, but need greater transparency, faster action on forced labor, and better accessibility.

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