How to Set Up Online Banking with Royal Bank of Scotland (RBS)

Registering for RBS online banking is quick and secure. Here's what you need and how to do it.

Prerequisites

  • Active RBS personal account (current, savings, or credit card)
  • Device with internet (computer, smartphone, tablet)
  • Valid email address
  • Mobile phone (for activation codes)
  • Your customer number (from statements/welcome pack)

Step-by-Step Registration

  1. Go to rbs.co.uk or open the **RBS Mobile Banking app**.
  2. Click **"Register for Online Banking"** / **"Get Started"**.
  3. Enter your **customer number** and **account number** (or sort code + account).
  4. Create a **strong password** (8+ chars, mixed case, numbers, symbols).
  5. Enter your **email** and **mobile number**.
  6. Receive **activation code** via SMS/email; enter it.
  7. Set up **memorable information** (security questions).
  8. Accept terms; registration complete.

What You Can Do

  • View balances & transactions (7 years history)
  • Transfer between your accounts & to others (UK/international)
  • Pay bills, set up standing orders/Direct Debits
  • Manage cards (freeze, PIN, limits)
  • Apply for loans, overdrafts, savings
  • Order statements, chequebooks
  • Secure messaging with bank

Security Best Practices

  • Never share password, codes, or memorable info.
  • Enable **biometric login** (FaceID, fingerprint).
  • Use **RBS app** for push notifications on transactions.
  • Beware phishing: RBS never asks for full password/PIN via email/text.
  • Log out on shared devices.

RBS online banking is free, 24/7, and FSCS-protected. Register today for full control.

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