Hire a person who can demonstrate that they have had a clean driving record for the past 3 years. During the pre-screening process, ask for a copy of the applicant's driving record. In most states you cannot get a copy of another person's driving record without their consent, due to privacy laws.
Require a criminal background check of your applicant. To perform an easy and accurate background check, gather the proper information about your driver. Collect an applicant's middle name or initial, and any aliases, such as a maiden name, different spellings or nickname the person goes by.
Put in place drug and alcohol testing programs to hire the most reliable personnel. Perform an initial drug screening test and then include random drug and alcohol testing for your drivers. Not only can a DUI offense harm your business reputation, but it can also raise your insurance rates.
Interview a person to explore their interpersonal skills. A shuttle driver needs effective communication skills and must be well mannered. Ask the applicant many varied questions to determine if they are a good conversationalist and how they have conducted themselves in similar work situations.
Go through an employment agency that has experience recruiting for the transportation industry. A good agency will check an applicant's references, test him and administer the background checks. A company with diversified expertise can help you, such as CriteriaCorp.com (see Resources below).
Hire a shuttle driver who can operate a two-way radio. Many times a driver needs to communicate with the central station, other vehicles or to report service issues and problems. A clear speaking voice is also an important quality for utilizing the shuttle's communications devices.
Test a person's skill-set for navigation. Check if they are able to read road maps and interpret transportation logs. Administer a map reading and geographic directions aptitude test in which a potential driver has to choose the most direct route to an assigned destination, such as a local airport.
