Although a bereavement fare may help you save a percentage of your costs for travel, it may not always be worth the trouble. Taking advantage of such a fare means you may need to supply proof of death or serious illness, which can prove stressful. Bereaved travelers can often find discounts without a special fare. Travel agents tend to recommend against them.
Airlines have different policies about bereavement fares and several carriers don't offer them at all, including US Airways, AirTran, Southwest Airlines, JetBlue and Virgin America. You can check with individual airlines or use a travel agent to help you find the best deal. Make sure, however, to compare any bereavement fares against standard discounts offered via many travel sites. There's always the possibility you might find a better deal.
Even if an airline promises a great deal, errors do occur once in a while. If, after agreeing to a price, you find you have been overcharged, the best way to manage a problem with the airline is to report the issue right away. You should also be prepared to supply any required documentation. If you can't, the airline may not honor the fare.
Although the government doesn't legislate bereavement fares, air carriers are required to represent themselves accurately. If an airline promises one thing and delivers another, according to the law you have a right to follow through with a complaint. Depending on the situation, consumers may have other rights that need to be enforced. Visit the U.S. Department of Transportation's Aviation Consumer Protection and Enforcement division's website for more help.
