When some people hear someone speak of a railroad conductor, they think of the person who shouts "All aboard!" when the train is almost ready to leave. While this was one of the duties for which an 1800s railroad conductor was responsible, he also had other duties. The main duty of a railroad conductor was to ensure the happiness of those riding the train. He also collected the tickets to ensure everyone had paid for the ride.
Today's conductors work within air-conditioned cars with many comforts. However, in the 1800s, train cars were nothing more than open flat cars with seats bolted to the floor. This left passengers and conductors alike exposed to the elements. Because steam engines were used during this time period, sparks often flew among the passengers and sometimes started fires. A conductor was responsible for putting out these fires as quickly as possible for the safety of the passengers. Over the years, working conditions improved as cars were enclosed.
Because railroad conductors were primarily responsible for the satisfaction of the railroad's customers, it was important that they always maintain a good attitude. Railroads sought out people who acted as gentlemen and could be friendly with the customers. In addition to being friendly, conductors had to pay attention to the needs of all passengers and avoid spending too much time with any one person. Happy customers rode the rails again in the future; the conductors tried to ensure that happened.
The hat that most conductors wear, even today, was created from the hats that the military wore in the 1800s. The hats were generally black and featured a shiny bill on the front. A plaque that read "conductor" was typically attached to the front of the hat to let passengers know whom they could rely on. Conductors wore pants and coats that also resembled those of the military. The uniforms established for conductors back in the 1800s are still used by many conductors.
