How to Address Language Barriers

As travel and migration increases, language barriers now occur everywhere. You will encounter people for whom English is a second language in your work, community and even family. When traveling, you will be trying to communicate in a different language or local people may want to practice their English with you. In all these instances, greater understanding and patience are required to communicate and learn about other cultures. The main idea is gathering clues from all forms of communication.

Instructions

    • 1

      Learn about the other culture. Languages derive from cultural rules and common practices about communication. You can learn nonverbal rules of communication, such as body language, from learning more about the culture. For example, eye contact might be considered rude. Learn a few basic polite words yourself.

    • 2

      Suspend your cultural interpretations. You interpret nonverbal communication in a way common to your culture. For example, if someone stands far away, you might think they do not want to speak with you. However, the other person's culture may have a different idea of personal space. Try to keep an open mind.

    • 3

      Be a generous listener. Communication involves listening as well as speaking. Put yourself in the other person's position. They are trying and would appreciate a little patience and support.

    • 4

      Use gestures in a culturally appropriate way. Pantomiming can be effective communication, particularly for specific words. However, consider if some gestures are inappropriate to another culture, such as pointing.

    • 5

      Use smaller words and avoid slang. Don't be patronizing, but keep the conversation simple until you know the other person follows your point. Slang words vary within languages, not to mention between languages. The other person will not understand a slang word and it may be taken literally. Also remember to avoid jargon and acronyms.

    • 6

      Check for understanding. Ask questions to make sure you understand the other person's point and vice versa. If it is very important, check a few times and look for body language clues. Use different communication media to check for understanding. If you spoke verbally, try following up with written communication.

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