How to Fix Arlo Base Station Offline?

Here are some solutions to try and fix the issue when your Arlo base station is offline:

1. Check your internet connection: Ensure that your internet connection is stable, and that your base station is within range of your router. Try resetting your router by unplugging it from the power source for 30 seconds and then plugging it back in.

2. Check your power connections: Ensure that both your base station and router are properly plugged into a power outlet. Try using a different power cable or outlet if possible.

3. Factory reset your base station: This will erase all your settings, including your camera's Wi-Fi information, so make sure you have a backup. To factory reset your base station, press and hold the reset button on the back of the device for at least 10 seconds. The base station will reboot, and you will need to set it up again.

4. Update your base station's firmware: Make sure your base station has the latest firmware update installed. You can check for updates in the Arlo app under Settings > My Devices > Base Station > Firmware.

5. Replace your base station: If you have tried all of the above solutions and your base station is still offline, it may be defective and you may need to replace it. You can contact Arlo support for assistance.

If none of the suggested solutions work, you may need to contact Arlo Support for further assistance.