[The Illinois Department of Employment Security (IDES)] offers several ways to get a copy of your payment history.
Here are the steps involved in each method:
Online through _IDES website_
1. Go to _ides.illinois.gov_
2. Create/Log in to your Unemployment account
3. Click on the _“Claim History and Payments”_ tab
4. Select the payment period you want to view
5. Click on _"View Details"_
6. A pop-up window will appear showing your payment history.
7. Select the date range you want to view (from the _“Start Date”_ and _"End Date"_ fields).
8. Click on _"View"_
This will generate a list of payments made to you during the selected date range, including information like payment date, status, amount, type, and any applicable fees or adjustments.
By Mail
You may also request a copy of your payment history through mail by sending a written request to:
_IDES, P.O. Box 19223, Springfield, IL 62794-9223_
Include the following information in your letter:
* Your full name
* Social Security number
* Mailing address
* A statement indicating that you are requesting a copy of your payment history
_Allow at least 10-15 business days for IDES to process your written request._
Via Phone
You can call IDES at 1-800-244-5631 and ask to speak to a customer service representative. Provide the representative with your personal information (full name, Social Security number, and phone number) to verify your identity.
The representative can provide you with your payment history details or guide you through the process of requesting a copy.
_Keep in mind that call volumes may be high, and you might have to wait on hold before speaking to a representative._
In Person
You may also visit the nearest IDES office in person. Bring a valid form of identification (e.g., a driver's license or state ID) to prove your identity.
_An IDES representative can provide you with a copy of your payment history or assist you in accessing it online through the IDES website._
*Remember, the methods mentioned above may vary based on the specific policies and procedures of the Illinois Department of Employment Security. If you encounter any difficulties or have additional questions, you may contact the IDES customer service department for further assistance.*