UGG Australia Return Policy Overview

  • Window: 30 days from purchase/delivery.
  • Condition: Unworn, undamaged, original packaging.
  • Exceptions: Final sale/clearance items may be non‑returnable.
  • Online returns: Initiate via account or customer service for return label.
  • In‑store returns: Any UGG retail location within 30 days.
  • Shipping: Free return shipping within contiguous US; fees may apply elsewhere.
  • Refund timing: 7–14 business days after receipt/verification to original payment method.

Keep proof of purchase; inspect items before use. Contact UGG support for special cases.

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