| Division | Examples |
|---|
| Customer Experience | Personal shoppers, concierge, multilingual hosts, tea-room butlers |
| Operations & Logistics | Stock control, visual merchandising, security, facilities, sustainability |
| Corporate Functions | Finance, HR, IT, marketing, PR, legal, buying, property |
| Food & Hospitality | 28 restaurants/cafés: chefs, sommeliers, pâtissiers, baristas |
| Specialist Services | Fine jewelry & watchmakers, furriers, tailors, art curators, pet spa |
Culture & Development
- Harrods Academy – Internal training (leadership, product knowledge, language).
- Apprenticeships – Retail, culinary, butchery, watchmaking.
- Diversity & Inclusion – 70+ nationalities represented; employee networks.
- Benefits – Staff discount (up to 33%), pension, wellness, long-service awards.
Ownership Context
Owned by Qatar Holding LLC (Qatar Investment Authority) since 2010. Investment in £200M+ renovation (2018–2023) expanded dining, beauty, and experiential zones—creating new roles.
Wanderlust World