Claiming Against Dublin Bus for Assault: Personal Injury Process in Ireland

Can You Claim Compensation from Dublin Bus After an Assault on a Bus?

Yes. Dublin Bus owes a duty of care to passengers. If assaulted due to inadequate security, you may have a claim.

Step-by-Step Process

1. Report Immediately: Notify driver, call Gardaí (999/112). Get incident number. Dublin Bus Control: 1850 25 25 25.
2. Seek Medical Attention: A&E or GP. Obtain detailed medical report (injuries, prognosis, treatment plan).
3. Gather Evidence: Photos of injuries, bus interior, CCTV request (Dublin Bus retains 28 days – request ASAP via solicitor), witness contacts.
4. Engage a Solicitor: Personal injury specialist. Most work "no win, no fee" (fee capped at 35% + VAT of award).
5. InjuriesBoard.ie Application: Mandatory first step (Statute of Limitations: 2 years). Solicitor submits Form A + medical report + €45 fee.
6. Assessment: Injuries Board assesses liability & quantum (9 months). Both parties accept/reject.
7. Settlement or Court: If accepted → paid. If rejected → court proceedings (District/Circuit/High Court).

Key Considerations

• Liability: Was security reasonable? Prior incidents? Staff response?
• Contributory Negligence: Rare in assault, but possible if provoked.
• Criminal Injuries Compensation Tribunal: Alternative state scheme (no fault, lower awards).
• Time Limits: 2 years from assault (minors: 2 years from 18th birthday).

Act Fast

CCTV overwritten in 28 days. Solicitor can issue preservation letter immediately.