Cigna Insurance UK: Phone Numbers, Email & Address

Contacting Cigna UK depends on your need — customer service, claims, or employer services. Use the right line for faster resolution.

Phone Numbers (UK)

Email Contacts

• General: customerservices.uk@cigna.com
• Medical/Claims: gpp.uk@cigna.com
• Dental: dentalhelpline.uk@cigna.com

Postal Address

Cigna Global Health Benefits UK Ltd
Cigna Court
1st Avenue, Centrum 100
Burton upon Trent
Staffordshire DE14 2WJ

Before You Call

• Policy number / member ID
• Date of birth
• Provider details (if claim)
• Pre-authorization code (if applicable)

If You're Outside UK

• Do NOT use these numbers — they're for UK-issued policies only
• Check your policy doc for local country contact
• Or use Cigna Global app / cigna.com → "Contact Us" → select country

Pro tip: For claims, email with scanned receipts/reports first — creates paper trail and often faster than phone queue.