Becoming a Public Insurance Adjuster in Massachusetts

1. Education

• High school diploma or equivalent.
• 40 hours of Division of Insurance-approved adjuster training.

2. Experience

• 2+ years in insurance adjusting (claims investigation, loss assessment, settlement, policy drafting).
• Can be from insurer, public adjuster firm, or independent work.

3. Examination

• Pass the Public Adjuster licensing exam (laws, policies, investigations, settlements).

4. Licensing

• Apply to Division of Insurance with fee, education/experience proof.
• License valid 2 years; renew with 20 hours continuing education.

5. Ethics

• Act in policyholder's best interest; provide accurate info; avoid conflicts.