TravelLink UK Services: Journey Planning & Real-Time Info

What Is TravelLink (Traveline) and What Does It Offer?

TravelLink (commonly referred to as Traveline) is the UK's public transport information partnership, providing integrated journey planning across all modes.

Core Services

• Journey Planner: Door-to-door multimodal routes (bus, train, tram, metro, ferry, walking) with times, fares, operators.
• Real-Time Departures: Live bus/train times via GPS/RTPI feeds – "next bus in 3 min".
• Interactive Maps: Network maps, stop locations, line diagrams.
• Disruption Alerts: Planned engineering, accidents, strikes, weather impacts – push notifications available.
• Accessibility Info: Step-free access, wheelchair spaces, audio/visual aids, toilet facilities per station/stop.
• Fare Information: Ticket types, zones, operator-specific fares, contactless/capping details.

Access Channels

• Website: traveline.info (redirects to regional partners)
• Mobile Apps: Traveline (iOS/Android), regional apps (TfL Go, First Bus, Stagecoach, etc.)
• Phone: 0871 200 22 33 (national call center, 7am–10pm)
• API/Data Feeds: Open data for developers (BODS, NaPTAN, TxC).

Regional Coverage (Each Has Own Brand)

• London: TfL (Journey Planner, TfL Go app)
• South East: Traveline South East
• South West: Traveline SW
• East Midlands: Traveline EM
• West Midlands: Network West Midlands / TfWM
• North East: Traveline NE
• North West: Traveline NW / TfGM
• Yorkshire: Traveline Y
• Scotland: Traveline Scotland
• Wales: Traveline Cymru

Key Features for Travelers

• "NextBuses" via SMS/text for stops without apps.
• Multi-operator ticket finder (PlusBus, Explorer passes).
• Cycle-rail integration (bike spaces, reservations).
• Tourist info: attraction links, walking routes.