Non-Emergency Medical Transportation in San Antonio, TX

If you need a ride to medical appointments in the San Antonio metro area, here are your best options:

1. Insurance-Based (Often Free/Low-Cost)

• Medicaid (STAR/STAR+PLUS) – Contact your MCO (Managed Care Organization): Superior, Community First, Amerigroup, UnitedHealthcare. They arrange rides via vendors like LogistiCare (ModivCare), MTM, Veyo.
• Medicare Advantage Plans – Many include NEMT benefit; call member services.
• VA Benefits – Veterans: contact South Texas Veterans Health Care System (210-949-1000) for beneficiary travel.

2. Public & Nonprofit Programs

• Bexar Area Agency on Aging (AAA) – 210-362-5200. Rides for 60+/disabled; donation-based.
• VIAtrans – VIA Metropolitan Transit's paratransit (door-to-door). Must apply & qualify. 210-362-2389.
• San Antonio Metropolitan Health District – 210-207-8780. May have specific programs (dialysis, cancer).
• Nonprofits: American Cancer Society (Road to Recovery) 800-227-2345; Catholic Charities 210-377-1293; Salvation Army 210-226-2291; Meals on Wheels (sometimes offers transport).

3. Private Pay / On-Demand

• Uber Health / Lyft Concierge – Providers book for patients; billed to organization.
• Uber / Lyft (personal) – Wheelchair-accessible (WAV) option available.
• Local NEMT Companies: Alamo Medical Transport, MedTrans, STAT Medical, South Texas Medical Transport – stretcher, wheelchair, ambulatory.
• Taxis: Yellow Cab (210-222-2222), Blue Star – ask for medical rates.

4. Personal Network

Family, friends, church groups, neighbors—often the most reliable and comfortable.

Choosing Checklist

• ☐ Cost & payment method
• ☐ Wheelchair/stretcher capability
• ☐ Door-through-door vs. curb-to-curb
• ☐ Advance booking window (some need 48–72 hrs)
• ☐ Cancellation policy

Start with your insurance/MCO—they often cover the full cost if pre-authorized.