According to the Federal Trade Commission (FTC), lenders are required to provide borrowers with a written notice of the repossession, which must include the following information:
* The date, time, and place of the repossession
* The name of the creditor that repossessed the vehicle
* A statement that the borrower has the right to redeem the vehicle by paying the outstanding debt plus any reasonable costs associated with the repossession
* The name, address, and phone number of the person or company that is storing the vehicle
* The amount of the outstanding debt, including any interest, fees, and costs
* A statement that the borrower may be entitled to a refund of any excess proceeds if the vehicle is sold
If the lender drove the car, that information must also be included in the notice. The FTC states that lenders must "disclose any charges for the use or storage of the vehicle, including mileage charges."
Borrowers should carefully review the notice of repossession and contact the lender if they have any questions about the fees or charges. They may also want to consider getting legal advice to protect their rights.