All Amtrak trains feature Coach Class service with the exception of Acela Express trains, which only provide business and first-class seats. Most long-distance trains feature spacious coach seating with leg rests and fold-town trays. Seats can be reserved when booking tickets online or at the station prior to travel on all overnight trains and on some shorter distance trains. Unreserved seating is available on certain short-distance routes, where passengers can select seats on a first-come, first-served basis.
Business Class is offered on some long-distance and short-distance trains and is the minimum class of service on Acela Express trains. All seats are reserved prior to travel. Business Class features at-seat amenities that include extra legroom, headrests and footrests, tables and fold-down tray tables. Customers are treated to complimentary newspapers and non-alcoholic beverages on some trips. Quiet Cars with business seating, where customers are required to limit mobile phone use and loud conversations, are also available on select routes.
Spacious First Class seating is available on Amtrak's Acela Express service between Washington, D.C., and Boston, Massachusetts, as of March 2011. At-seat amenities include attendant service, meal and beverage service, AC electrical outlets, movable armrests and footrests and large tray tables. Meal service includes hot breakfast, lunch and dinner. First Class customers also have access to spacious seating, business services and newspapers at dedicated ClubAcela lounges at stations in Boston, New York, Philadelphia and Washington.
In addition to seating, most long-distance trains are equipped with sleeping accommodations. Two-level Superliner and one-level Viewliner cars have bedrooms in an assortment of configurations. Options include rooms with private showers and toilets. Viewliner trains feature roomettes, bedrooms, bedroom suites and accessible bedrooms. In addition to these rooms, Streamliner trains also offer family bedrooms for up to two adults and two children.
