Hiring managers: these 10 questions separate reliable crew from turnover risks.
| # | Question | What It Assesses |
|---|---|---|
| 1 | "Tell me about yourself." | Communication, relevance, self-awareness |
| 2 | "Why this restaurant / this brand?" | Motivation, research, cultural fit |
| 3 | "Describe a time you handled a difficult customer." | Conflict resolution, emotional control, policy adherence |
| 4 | "How do you prioritize when it's slammed?" | Time management, composure, teamwork |
| 5 | "Have you worked with food safety / HACCP?" | Compliance awareness, trainability |
| 6 | "What would you do if a coworker wasn't pulling weight?" | Accountability, communication, escalation |
| 7 | "Are you available nights, weekends, holidays?" | Schedule reliability – #1 operational need |
| 8 | "Describe a mistake you made. How did you fix it?" | Ownership, learning, honesty |
| 9 | "What does 'clean as you go' mean to you?" | Standards, habit, pride |
| 10 | "Any questions for us?" | Engagement, preparation, long-term view |
Fast food is systems execution under pressure. Hire for reliability, train for skills.