Go to the AAFES website at shopmyexchange.com. The website is extensive and provides useful contact and policy information for suppliers, vendors and other companies that are interested in AAFES as a potential business partner.
Scroll down to "Doing Business with the Exchange" and click the link. The first page gives an overview of the organization, its mission and its policy regarding suppliers and manufacturers.
Click on "Getting Started" in the column on the left side of the page. This section, called the supplier handbook, provides further instructions depending on the inquiring company's business line, such as retail sales, catalog/Internet sales, nonretail procurement, services and vending, military clothing sales and construction and architectural/engineering services.
Locate the section under "Getting Started" that applies to your business. Take the necessary action or complete the necessary survey, form or application, depending on the goods that you intend to provide. For example, if you are interested in retail sales, you should follow the appropriate link. You will see a list of AAFES buyers, with telephone numbers, for various categories of products. Call the appropriate buyer and you have made the first step.
Review the FAQ --- Frequently Asked Questions --- for information about finance and accounting policy, the Exchange Partners Online service for communication between AAFES and its business partners, the purchase order system and more. Elsewhere on the website you will find valuable information about accounts payable, advertising policy, claims and deductions, delivery, Electronic Data Interchange (EDI), logistics, quality assurance and more.
