First, give yourself plenty of time. It may now take up to 6 months from start to finish so make sure you plan accordingly.
If you are a last-minute traveler, consider using an expediting service. Firms such as Passportplus.net are a great way to ensure that you will receive your passport within a week. This service, unfortunately, comes at a cost of about $150.
If you don't feel like forking over the money to expedite, make sure you get an appointment. Try calling the information office at 1-877-487-2778. Skip the automated message by hitting the number zero twice.
If you were unable to avoid passport hell and are actually forced to go to a Federal Building (which is required for a first time passport issuance), be prepared. Bring snacks, reading material, maybe your blackberry or iPhone, and a good attitude. The lines are usually several hours long, and everyone else in line is as cranky as you are.
