Go to the physical office, branch or store of the business that created the loyalty program. Otherwise, visit its website or contact it by phone. Give the staff the details of your loyalty program membership, for example your name and membership number. Ask them about the number of points you have accumulated in your account.
Find the point conversion chart for your loyalty reward program on the business' website or brochure. Determine the number of air miles you have. Check whether you have enough points to purchase the tickets you want.
Visit the website of the loyalty program, call them or visit their office, branch or store. Give the details of your loyalty program membership and the flight for which you want to buy tickets.