Frequent travelers around the Americas can take part in the Hub of the Americas program that promises to reduce connection times (averaging 90 minutes between connecting flights), luggage checked through to the final destination, an on-time performance record of 90 percent and a Presidents Club that, in coalition with Continental Airlines, provides additional services to members and business class travelers.
People who fly frequently with Copa Airlines can enroll in the OnePass program that has bonus credit rewards. Membership is free and miles from each flight add up to become free flights and other amenities like hotel stays and car rentals. Fliers are grouped into three levels of membership: silver, gold, and platinum.
Copa Airlines provides special travel services that include, pet travel, wheelchairs, service animals, and additional assistance for minors traveling alone.