Air France's regulation states that the number of baggage a passenger can transport depends on the destination. The passenger's electronic ticket contains information on baggage allowance. If the passenger carries items that surpass the limits specified in the baggage allowance, the passenger pays for the excess weight. However, passengers can purchase additional baggage allowance in advance by checking in online at airfrance.com, the airline's official website. The company offers a maximum discount of 30 percent for baggage weight allowance.
Air France prohibits knives and cutting instruments in the passenger's carry-on baggage. Passengers must seek approval from authorities if they intend to carry weapons and ammunition in their checked baggage. The approval must be given before the reservation of the flight. Air France permits the carrying of alcoholic drinks with a minimum volume of five liters. Passengers must keep their tobacco-related goods in their carry-on baggage.
Air France has a procedure to assist passengers whose baggage is lost or damaged. Passengers can report the incident immediately to the Air France Baggage Service. The service attendant will open a baggage trace file that consists of an inventory letter and the local phone number of the baggage service. The attendant will also give the passenger a file number. If the baggage is not found within two days, the passenger can fill out an inventory letter with relevant information about the baggage such as its color, shape and contents.
Air France specifies conditions regarding transportation of sports equipment. Equipment such as golf bags, diving equipment and bicycles can be transported. Bicycles must be placed in protective packages made of cardboard or hard plastic. Surf, wind surf, kite surf and body surf boards can also be transported, provided that they meet certain conditions. One condition is that the total measurement for the three dimensions of each board is less than three meters. Another condition is that the boards are in protective packaging.
