Whether you misspelled your own name or need to change passenger names on a United Airline electronic ticket, there are a few ways to solve the problem. Study all of your options before paying a change fee, and always call customer service for extra help---you might be able to avoid extra fees without the hassle and stress.
Purchase a refundable ticket if you think there's a chance you may have to change the name on your United Airlines electronic ticket. You may be able to rebook the fare for up to one year from the purchase date or cancel the fare instead. If you rebook a fare, you will be required to pay the difference in cost if your original ticket was less expensive than the new ticket price.
Double-check to see if the correct name is on your United Airlines electronic ticket before booking.
Call United Airlines immediately if you see a mistake in the spelling or details of your name. For example, you may have typed Smith John instead of John Smith in the name field. You will have a better chance of getting your ticket changed for free if you promptly address the issue and the airline realizes it was a simple mistake.
Understand the airline's policies on name changes from one passenger to another. United Airlines website, united.com, states that it will not allow you to change the name or passenger on an electronic ticket.
Call United Airlines customer service if you need to change the name on your electronic ticket to someone else's name. You may have bought a ticket for your brother but need to transfer back into your own name to use for an upcoming trip. Although it is highly unlikely the airline will break its own policies to change the ticket name, it's better to ask before paying extra fees or forfeiting a ticket.
Be prepared to pay the current fee of $150 to change a name on an electronic ticket.
Take notes about your experience with United Airlines. Include names of employees, dates and times. If you feel you were mistreated or given incorrect information, you can write a detailed complaint letter to the airline and request a refund of the $150 fee. It's possible you could receive a refund or future travel vouchers.
