1. Customer Service Representatives: Provide assistance to passengers, answer inquiries, and resolve customer complaints.
2. Security Screeners: Screen passengers and their belongings for prohibited items and ensure compliance with security regulations.
3. Ramp Agents: Assist in loading and unloading baggage and cargo, as well as directing aircraft to their designated parking spots.
4. Ground Service Equipment (GSE) Operators: Operate vehicles and equipment used in ground handling operations, such as baggage tractors and tow trucks.
5. Aircraft Maintenance Technicians: Perform maintenance and repairs on aircraft to ensure their airworthiness.
6. Flight Attendants: Serve passengers on flights, provide safety instructions, and handle in-flight emergencies.
7. Air Traffic Controllers: Direct and manage air traffic to ensure safe and efficient operations in the airspace around the airport.
8. Airport Police Officers: Provide law enforcement services within the airport, including security patrols, crime prevention, and response to incidents.
9. Baggage Handlers: Handle and transport baggage between the aircraft and the baggage claim area.
10. Operations Managers: Oversee airport operations and ensure efficient coordination among various departments and stakeholders.
11. IT Specialists: Maintain and troubleshoot airport technology systems, including communication systems, security systems, and flight information displays.
12. Concession Workers: Work at airport restaurants, cafes, and retail stores, providing food and beverages to passengers and visitors.