Set goals for both the staff and the programs. This can be as simple as increasing numbers or as complicated as putting on an end of camp challenge; the goals give the staff something to aim for and give the programs a sense of direction.
Work towards the goals during each camp period. Let the staff know whom to ask questions if troubles arise with reaching goals. Make adjustments where necessary.
Record the progress with each camp group. Some goals might be for every group and some might be for an entire season. Record the data as it happens to make it more reliable.
Reassess goals as the season progresses. For single camp goals, this type of meeting is important. It helps the staff come up with ideas to solve problems and lets each person know where he is in regard to goals for his department.
Design feedback forms for parents, campers and staff. Questions should range from specific, regarding different activities or staff, to more general about the overall feel of the camp. Rating statements work to give you a quantifiable average for certain areas of the form, such as "How satisfied were you with your camp counselor," and then give options from one to five.
Hand out feedback forms after every camp. Get responses as soon as possible to help increase the accuracy of the information. These assessments give you a look at what people think in a safe environment, especially if you make the forms anonymous.
Review the forms as soon as possible after each camp. This allows you to single out staff members who are making improvements as well as address those who are having problems.
Set new small goals before each camp. If campers, parents or staff are particularly unhappy with an area, set a goal revolving around improving that feedback. If people are happy with an area, find a way to make that happiness extend to other activities or people.
