Search the Philippine Airlines website for an alternate travel plan in order to make the change of schedule process flow more smoothly. You should note the new flight number, departure time and even the difference in price between the old and the new itineraries. Knowing this information beforehand will save you time and frustration.
Visit a Philippines Airlines office. If you are traveling in the Philippines and you need to alter your e-ticket you can do so at one of the dozens of offices located in Luzon, Mindanao and the Visayas. Be sure to visit a ticketing office and not a cargo office. Manila, the capital, has seven ticketing offices including one at Ninoy Aquino International Airport. Most major cities in Luzon, Mindanao and the Visayas have a PAL ticketing office. PAL also has offices located throughout the world including Los Angeles, Las Vegas, San Francisco and London. A list of ticketing offices can be found on the company's website.
Call Philippines Airlines directly at 1-800-I-FLY-PAL if you are an international traveler. If you are located in the Philippines, you can call a local ticketing office directly. You will need your reservation number, name, passport details and credit card information when you call.
Send an e-mail to Philippines Airlines at [email protected]. You should only send your reservation number when e-mailing the company. Remember to forward the e-mail that contains your original e-ticket along with a request for the flight you would like to be rescheduled for.
