How to Cash a National Life and Accident Insurance Co. (Nashville) Policy

National Life and Accident Insurance Company (founded 1901, Nashville, TN) is now part of National Life Group (Montpelier, VT). If you hold a policy or are a beneficiary, here is the claims process.

1. Determine the Policy Status

• Death Claim: Proceed to Step 2.
• Surrender (Cash Value) – Living Insured: Contact the company for a Surrender Request Form. Tax implications apply (gain = cash value – premiums paid).
• Policy Loan: Borrow against cash value; no tax if policy stays in force.

2. Death Claim: Required Documents

• Original Death Certificate (certified copy).
• Claimant's Statement (form provided by company).
• Policy Document (if available; if lost, they can locate by name/SSN).
• Beneficiary ID: Government-issued photo ID + SSN.
• If Estate is Beneficiary: Letters Testamentary/Administration + Executor ID + Estate EIN.

3. Submit the Claim

• Mail: National Life Group, Claims Dept., 1 National Life Drive, Montpelier, VT 05604.
• Phone: 1-800-732-8939 (Claims) or 1-800-234-2233 (General).
• Online: nationallife.com → Claims Center.

4. Processing & Payment

• Typical processing: 10–15 business days after complete documentation received.
• Payment: Check mailed to beneficiary, or direct deposit (request form).
• Interest: Payable from date of death to date of payment (state law dependent).

Tips

• If policy is very old (pre-1980s), it may be unclaimed property—check MissingMoney.com or TN/VT treasury.
• Keep copies of everything sent; use certified mail.
• For complex cases (contested beneficiary, missing policy), consult an insurance attorney.