# Travel >> Transportation >> Trains

How to Get a Refund on the Return Part of a Train Ticket

If your travel plans change, it may become unnecessary for you to use the return portion of your train ticket. Many people are unaware that they may be eligible for a refund on the return ticket that they never used. Though the prospect of working with the train company's policies can seem daunting, don't hesitate to request your refund. The time spent on claiming the refund is well worth the return of money spent on an unused train trip.

Instructions

- 1
  
  Look for the "Terms and Conditions" printed on your return ticket, which are often printed on the bottom or back of the ticket in fine print. Read them carefully to determine whether or not a refund is possible.
- 2
  
  Follow the directions to claim a refund included in the ticket's terms and conditions. Fill out any provided refund claim form and mail it as directed with the ticket, or complete an online claim form on the train company's website.
- 3
  
  Search for the train company's website and navigate to the refund claim instructions if no refund claim directions are included in terms and conditions. Read the website's frequently asked questions, or FAQs, which commonly include information related to ticket refunds.
- 4
  
  Complete the steps provided on the train company's website. If the website's directions are unclear, call the company directly and ask a company representative for clarification.
- 5
  Call the train company's customer service phone number if your ticket carries a no-refund policy, but special circumstances exist. Explain clearly and concisely what events made it impossible for you to use the return ticket. Circumstances such as a rail strike, personal illness, a death in the family, or a call to active military service may warrant an exception to a no-refund policy.