The train conductors are generally helpful, though their English is limited. They will assign you a seat as you board the train. Among the on-board amenities are a dining car (first-class train only), and restrooms. The train runs with between two and four 68-passenger cars. Passenger cars are carpeted and have air conditioning and heaters in addition to reclining seats. Seats are arranged four across in pairs.
Since the train windows are rarely kept clean enough for an unobstructed view, passengers often crowd onto the small platforms between cars to admire or photograph the passing scenery. Be very careful when standing on these platforms. Use the provided hand grips, as the ride can sometimes be bumpy. There is also a guardrail to protect you.
The dining car is open from 7:30 a.m. to 8 p.m. and serves breakfast, lunch and dinner with menu a la carte. The bar opens at 10 a.m. Food and beverages are not allowed in the passenger cars. The food in the dining cars is well-prepared. Among the menu items, the burgers and quesadillas are popular choices. Snacks are sold on the second-class trains. Neither train takes credit cards but they do accept U.S. currency.
Along the way, the train stops for 15 minutes at Divisadero, where there is a lookout point, food and crafts stalls. It's possible to get off the train and enjoy all of these, but do keep an eye on the time. While many Mexican travelers eat at these food stalls, these are generally not recommended for more fragile northern stomachs. Drink only bottled water and avoid ice cubes in local restaurants.
Porters are on hand to help travelers with their luggage. There is no checked baggage for personal items, but overhead space is adequate enough for most carry-on bags. Keep in mind that on one end of each passenger car is a special area for stowing larger bags and suitcases. If it is not there on your left as you step onto the train, it will be in the next car to your right. Rather than lug a large bag through the crowded aisle to the baggage stowing area on the other end of your assigned car, exit the train, go to the next car (to your right as you face the train, just a few feet away) and stow your bag there.
Large tour groups often have their bags stowed in the same area for easy access when the entire group disembarks. If this is the case, you risk having your bag pulled at the station with theirs. Do check in with your bag periodically and inform the conductor where you are going. It is also a good idea to mark your bag with its final destination in bold, black letters and affix this to the handle on a tag.
Take purses and backpacks with you when going to the dining car or leaving your seat for an extended period of time.
Don't be alarmed by the presence of armed guards. They are there to protect you. Armed train robberies occurred in the early 1990s, but haven't been reported in several years since authorities cracked down on the felons, which included posting guards on the trains.
Your train travel will most likely involve at least one or two overnight stops to enjoy local attractions. While visiting Mexico, always be aware of your surroundings. Keep large amounts of money in a concealed pouch under your clothing. ATMs are available in Los Mochis, El Fuerte, Creel and Chihuahua. Note that Creel is the only stop not on either extreme of the train ride with ATM access.
Do not flash large amounts of money, expensive-looking jewelry, or other valuable items in public places.
The Copper Canyon area is populated by the somewhat reclusive Tarahumara Indians. They do not like to be photographed by strangers without permission. Always ask.
On the trails, always hike with a guide and carry plenty of water.