How to Book a Railway Ticket

Trains provide transportation alternatives for commuters and visitors. Train tracks in a locale do not always indicate passenger trains. Purchase commuter railway tickets through the Internet, at self-service ticket (SST) kiosks, at ticket offices or on the train. Purchase discount tickets for groups, senior or disability and student fares. The purchase of weekly or monthly tickets enables you to enjoy various privileges including parking privileges and the use of purchased tickets for specific bus and train lines.

Instructions

  1. Plan your trip

    • 1

      If your purchase is for pleasure, plan early, have flexible travel dates and check for discounts and specials before you book. You may find discounts for seniors, children, military personnel, veterans, AAA or NARP.

    • 2

      Book your ticket online or at the station you wish to depart from. Purchase with a credit card. Some restrictions may apply to debit cards, money orders, traveler's checks, cashier's checks and personal checks.

    • 3

      Be flexible in your travel dates, plan early, know the dates and stations from which you wish to depart and arrive.

    • 4

      Check with agents or websites to determine baggage policies and limitations. Amtrak has a two-piece baggage limit for carry-on items. No piece may weigh more than 50 lbs. and must not surpass size limitations. Tag each piece of luggage with your name and address. Some stations also offer checked luggage service.

    • 5

      Check refund and exchange policies. You may be eligible for full refund under certain conditions, but check with a travel agent or websites for policies regarding exchanges or refunds. You may be responsible for a refund service fee.

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