Keep in mind that the FAA has categorized the work of air traffic controllers into three different divisions. These are flight service stations, en-route centers and tower controllers. Each division is responsible for monitoring a flight while in its airspace. Knowing this helps many individuals feel safe during a flight.
Consider that flight service controllers focus on helping pilots with concerns or problems during the preflight stage, while in-flight and with emergencies that may arise. They communicate with pilots via the radio or telephone.
Focus on how en-route center controllers promote safety by informing pilots of clearances and bad weather conditions during the plane's flight. They remain alert to any dangerous conditions that may put the passengers at risk.
Feel safe knowing that the tower controllers' job is to manage incoming air traffic as well as aircraft taking off. They avail themselves of practical information from the National Weather Service, as well as from the Air Route Traffic Control Centers.
Meditate on how each plane is monitored every step of the way. From the moment that the plane is ready for takeoff until it lands, air traffic controllers monitor it. Each division is responsible for tracking each aircraft while in its designated airspace. Once the airplane enters another division's airspace, the division responsible for overseeing that airspace takes over the monitoring process; passengers can feel safe during a flight knowing that their safety is the controller's chief concern