# Travel >> Travel Preparation >> Tourist Visa

How to Check the Status of an Australian Paper-Based Visa Application

Australian visa processing times vary depending on the type of visa and on whether the applicant is "high risk" or "low risk." Usually, there is no need to do anything but wait once you have submitted your application. But if it has gone past the average processing time for your type of visa or if you have other concerns, you will want to check on the status of your application. With paper-based Australian visas, you have several ways to do so.

Australian immigration contact information
Visa application details

Instructions

- 1
  Get in touch with your case officer. Once your Australian visa application is accepted for processing, you will be assigned a case officer. He or she should provide you with contact details such as an email address. Your case officer is your main contact person regarding your application. Contact him or her before anyone else.
- 2
  If you have not yet been assigned a case officer, contact the Australian immigration office that has jurisdiction over your case. You can look up the address and contact details in the list of Overseas Offices at the Australian Department of Immigration and Citizenship website. Check the status of your application with them through email, telephone or mail.
- 3
  Inquire by telephone if you are in Australia. Visit the Australian Department of Immigration and Citizenship website. Look up the National Telephone Numbers. For general inquiries, call 131 881. You can use these numbers only if you are in the country.