When you use an online booking site such as Hotwire to plan your vacation, you'll often find low-cost rates or other deals on flights, hotels and rental cars. In the case of some bookings on Hotwire, however, it may be quite difficult or impossible to cancel a reservation. If you think you might need to cancel your reservation for an upcoming trip, take care to make the right sort of reservation. The hotel, rental car or airline rules on changes vary by company.
Make your reservations with the "Standard Rate" option as opposed to the "Secret Hot Rate" option, which is nonrefundable and nontransferable.
Think about purchasing trip insurance through Hotwire's insurance provider when you book your trip, which sometimes provides you with a refund on trip costs should you have an emergency or experience a natural disaster. Read the fine print before you sign on as not all cancellation reasons are covered.
Cancel your standard-rate rental car reservation by logging into your Hotwire account, then clicking on "My Account." To cancel a hotel room with the standard rate, navigate to the confirmation email you received or to "My Account" after logging in. Locate the hotel's telephone number and call the hotel to change the booking. Call 1-866-HOTWIRE to alert Hotwire of your desire to change your standard-rate flight reservation. Call the airline directly to confirm the changes to your booking.
