Problems Getting a Passport

A passport is a traveler's best friend, as it is a government document that proves identification and allows the holder to enter another country. The Bureau of Consular Affairs recommends first-time applicants to apply for a passport a minimum of four weeks before their departure date. Since a passport is an official document provided by the federal government, strict application regulations are in place, at times causing problems for applicants.
  1. Picture Requirements

    • To apply for a passport, applicants are required to send in one photograph of them that meets strict requirements. If one of the requirements isn't met, your passport application can be denied, making the application process even longer. Ensure that when taking a picture it's in color and printed on photo paper. The size of the photograph should equal 2-inches long by 2-inches wide, with a head size of 1 inch to 1 3/8 inches from the bottom of the chin to the top of the head. To review passport photo requirements, navigate to the Bureau of Consular Affairs website (travel.state.gov/passport/pptphotoreq/pptphotoreq_5333.html).

    Name Changes

    • If you have changed your name by marriage, divorce or other means, it's essential to change your passport to reflect your new name. If the name on your passport and airline ticket don't match, you may be denied travel or entry into another country. When applying for a new passport, you must submit documentation that proves you have legally changed your name. The passport office will require you to send an original or certified copy of your marriage certificate when submitting your application. Sending uncertified copies of documents isn't acceptable by the Department of State's Passport Services Directorate, which will result in your application being denied.

    Time Frames

    • Ensure you apply for your passport at a minimum of six weeks before your travel date.

      If you're applying for a passport less than three weeks before your travel date, you may have trouble obtaining it before your departure. The average time frame to receive you passport after completing the application process is anywhere from four to six weeks. If an emergency arises, Passport Services offers an expedited service to have a passport delivered to you from two to three weeks.

      If life and death emergencies occur, applicants that require a passport should call Passport Services directly (travel.state.gov/passport/npic/npic_898.html) for permission to travel.

    Passport Fees

    • Before sending your completed application to a passport office, be sure to check the cost of application on the Bureau of Consular Affair's website (travel.state.gov/passport/fees/fees_837.html). Prices of passports can change at any time; therefore, sending in wrong amounts will ensure that your application is denied.

      Don't forget that the Bureau of Consular Affairs only accepts credit and debit cards, personal checks and money orders, made out to the Department of State.

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