Determine how many miles you have by calling 1-800-428-4322 or going online to your frequent flyer account at usairways.com. The amount of miles you have will determine what you are qualified to receive in terms of air travel. There are three different categories: Low, Medium and High mileage. Your ranking of low, medium or high is determined on where you want to travel and what time of year you wish to travel. For example, a person wanting to travel within the United States in first class during peak travel season, will need 25,000 miles to qualify for a low ranking. The category chart can be viewed at usairways.com/en-US/dividendmiles/usemiles/awardchart.html?re=1
Decide how you want to use your US Airways miles. There are four different ways to redeem the miles. Low miles can be used to purchase tickets for travel, however, there are restrictions and black out dates. Medium to high miles can also be used for ticket purchase but the black out dates and restrictions are less than the low mileage. Miles can also be used to upgrade purchased tickets to first class or donated to US Airways Mile of Hope Program.
Call 1-800-428-4322 to speak with a customer care representative. The representative will need basic information to pull your dividend miles account. She will assist in booking plane tickets, transferring ticket purchase to another passenger and donating miles. Upgrading to first class can only be done by calling the customer care representative.
Go online to usairways.com to redeem your airline miles. The step-by-step program allows you to book travel for yourself and other passengers on US Airways and partner airlines.
Receive a confirmation number of your rewards once they have been redeemed. These numbers will assist you in the event of a conflict or the need to cancel the tickets, in which case, the miles will be refunded to your account.
