With your Disney pass handy, call Walt Disney World at 407-566-4985 to check the status of your pass. When the recording gives you options, press 2 on your phone to check a previously purchased ticket. This phone number is only available to answer Monday through Saturday, from 8:30 a.m. to 4:30 p.m. Eastern Time.
E-mail your inquiry to [email protected] to check the number of days you have remaining on a Disney pass. You'll receive an automated response confirming that your e-mail was received. You can typically expect a response from the Ticket Fullfillment Team within three days.
Take the previously purchased ticket with you when you visit Walt Disney World. According to
Disney World, you can find out information on tickets you bought at the Guest Relations centers at Epcot, Animal Kingdom, Hollywood Studios or the Magic Kingdom.